Get Going With EBay

Having an online trading account provides you with an ideal platform to showcase your product and reach millions with zero investment. No matter what it is that you are trying to sell, you will surely find a buyer for it online. Amongst the various online trading portals, eBay is by far the most popular. According to statistics, an estimated 2.5 million Indians shop regularly from 2,471 cities across India on eBay India.      

We spoke with Kashyap Vadapalli, Director, Categories, eBay India, to find out how can one get started on eBay, things to consider, payment options, and also how to make your product stand out in the crowd. 

Why eBay?
Selling on eBay is an easy, comfortable and safe form of trading. Whether you are looking to sell yourold stamp collection or planning to start a business, eBay is the right place for you to begin without any investment. Starting an online business is very easy, and over 12,800 Indians actually make a full or part time living from their eBay sales.

Take the case of 52 year-old Hyderabad based Suniti Mathur, who, with encouragement from her daughter, converted her passion for ethnic jewellery into a successful business. She began her journey with eBay in 2004 and today enjoys a clientele of over 400 people. Suniti’s schedule involves a couple of hours on eBay every day creating listings, replying to buyer queries, and shipping orders.

Getting started
Before opening an account, read the eBay rules and guidelines, which must be adhered to create a safe, fair and enjoyable trading environment for all eBay members. As a seller, you are responsible for reviewing and understanding eBay’s selling policies, as well as all applicable laws and regulations as outlined in the User Agreement. Once you register yourself as a buyer on eBay, you have to get yourself verified, either through SMS or via phone.

On eBay India, there are over 2,000 categories in which you can list your product across four verticals – technology, lifestyle, collectibles and media. It also provides a wide range of resources that will help you manage your selling activities. Also, you can communicate with other sellers and share experiences.  

Additionally, to be able to sell on eBay, you also need to offer PaisaPay as a payment method. PaisaPay is eBay's totally safe and secure payment service that will allow you to receive online payments from your buyers through credit card, debit card or an online bank transfer. It is mandatory to complete registration for PaisaPay to be able to list items on eBay India.

How PaisaPay works?
Once the buyer makes the payment using his preferred mode, PaisaPay will notify you as well as the buyer about the payment being confirmed. You then have to update the shipping details (courier details) on the system within 7 days in case of national shipment and within 10 days in case of international shipment. Ensure that the item reaches the buyer within 10 days in India and 21 days elsewhere. Once the buyer receives the item, he needs to confirm the receipt of the same. When the transaction is successfully completed, the amount will be remitted to your account online in compliance with the PaisaPay seller terms and conditions. If the buyer does not receive the item, he can claim a refund within five days after the specified delivery timeframe.    
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