NEWS / MOBILE PHONES

AT&T To Fix Glitch Affecting iPhone Speeds

28 Jul, 2010, 2:35 pm IST | by Reuters | Mobile phones

AT&T Inc plans in the next two to three weeks to gradually fix a software defect that cut speeds for customers sending data from the Apple Inc iPhone 4 and from laptop modems. AT&T had said on July 7 it was working with network equipment maker Alcatel Lucent SA to fix the glitch, which it said affected less than 2 percent of its mobile user base. AT&T, the exclusive U.S. provider for iPhone, said the iPhone 4, the latest Apple device, was the only smartphone that runs on its network that uses a technology known as HSUPA.

The No. 2 U.S. mobile operator said on Monday it has begun rolling out an Alcatel-Lucent software patch that would restore uplink speeds for its high-speed data services that depend on HSUPA. "This patch will be deployed on a phased basis over the next two to three weeks," AT&T spokesman Mark Siegel said. The glitch is one of several recent iPhone 4-related technical embarrassments for AT&T and Apple. Initially, the websites of both companies were overwhelmed by orders for the iPhone 4.

Apple has also admitted to a technical problem with its signal strength display on the iPhone 4. Apple has had to provide free cases with iPhone 4 to help mitigate problems with the phone's antenna, a saga that was nicknamed "antennagate." AT&T said it is still supporting data services in markets with the defective Alcatel Lucent software. Before the fix is deployed, consumers will be able to send emails and other data at speeds no greater than 384 kilobits per second. That compares with a potential maximum of 5.67 gigabits per second. Data download capacity, the speed at which data such as Web pages are sent to a phone, was not affected in the markets in question, according to AT&T. 

Tags: AT&T , iPhone , mobile phone , networks , Apple

RELATED STORIES

HTC's 'Vivid' droid faces lawsuit threat

HTC's 'Vivid' droid faces lawsuit threat

Vivid Entertainment, a porn studio has filed a cease and desist letter asking HTC to stop using the moniker ...

Cook's time to shine with new Apple iPhone

HTC rumoured to launch new WP7 Mango devices on 1st September

LulzSec Calls it Quits After 50 Day Hackathon

Apple's iPhone 5 will not Launch in June or July

iPhone on A Snooze

UPDATE - Windows 7 Phones Break Memory Cards

ATT Fighters Flipping out

19 Aug, 2011, 11:32 am IST

ATT Fighters Flipping out

ATT Internet Service SUCKS!

13 Apr, 2012, 07:17 pm IST

ATT Internet Service SUCKS!

 

features

Unboxing and first impressions of the LAVA XOLO X900

Unboxing and first impressions of the LAVA XOLO X900

The XOLO made its way into our labs recently and needless to say, our tech

By Shayne Rana

Mobile Grudge Match - Samsung Galaxy S III vs HTC One X

Mobile Grudge Match - Samsung Galaxy S III vs HTC One X

Last night, we witnessed Samsung unveiling, what they have been referring...

By Roydon Cerejo

Samsung Galaxy S III - What to expect

Samsung Galaxy S III - What to expect

Apple fans have the iPhone 4S and Android fans have the Samsung Galaxy S2.

By Karan Shah , Rossi Fernandes

MORE FEATURES

Photos

Lava XOLO X900 Unboxing

Lava XOLO X900 Unboxing

04 May, 2012, 05:28 PM

2.8

Samsung Galaxy S III Launched

Samsung Galaxy S III Launched

04 May, 2012, 01:04 AM

4.7

Nokia 603 Review

Nokia 603 Review

09 Apr, 2012, 01:58 PM

3.4

MORE PHOTOS