Google Hangouts gets app for remote desktop assistance
| by Anuradha Shetty |
If you often find yourself running between PCs and relatives, trying to fix and get the experience of Google+ Hangouts running for them, here's a little something to make it easier.
Google's Daniel Caifa has confirmed in an official blog post that they have introduced a new Hangouts app called Hangouts Remote desktop to allow users to help others by controlling their computer remotely – with their permission, of course. Why this works, Caifa says, is that since the two parties are also on a Hangout, they can talk and see each other during the session. (Interesting!)
There's help at hand!
This way, if someone is in need of assistance in the midst of a Hangout session, they can seek it immediately. The one seeking assistance can completely decide to allow a particular user to remotely control their computer, or not. As shown in the images below, if a user wishes to help someone, then he can "offer" to do so, and it will appear on the screen of the other user – leaving it completely up to them to accept your help or not.
The Hangouts Remote Desktop app is powered by the same technology that's behind Chrome Remote Desktop.
That's how it works!
Liked it? Start a Hangout and click on View More Apps, go to Add Apps and select Hangouts Remote Desktop.
Tried it already? Tell us what you think in the comments section below.
05 Dec, 2013, 02:59 PM
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