Security features offer RIM a fragile lifeline

23 May, 2012, 2:45 pm IST General 1 Comments

Along with firearms, radio and other standard-issue gear, Constable Ken Koke's police cruiser comes equipped with portable technology made ... More

Why the RIM outage has proved us fickle

22 Oct, 2011, 2:50 pm IST Sharon Khare Mobile services 4 Comments

So RIM screwed up. Who doesn’t? 3 days of downtime and the whole world is up in arms against the Canadian company. Reams have written on the More

RIM could face lawsuits for BlackBerry problems

20 Oct, 2011, 8:48 am IST Mobile services

Law firms in the United States and Canada are exploring possible consumer lawsuits against Research In Motion Ltd for last week's BlackBerry outages, ... More

RIM woos customers with free apps to stay on their good side

17 Oct, 2011, 4:47 pm IST Shayne Rana Apps

In a bid to reach out to BlackBerry loyalists who have still stuck around with the service after the recent outage that hit the community ... More

BlackBerry, back in business?

15 Oct, 2011, 4:31 pm IST Priyanka Tilve Apps

Here's some feedback from a few users who made it through the BlackBerry outage battle and haven't yet thrown in the 'berry'. More

BlackBerry outage could accelerate shift to iPhone

15 Oct, 2011, 8:21 am IST Apps

John Stuart has been chained to his BlackBerry for years, first as a systems manager for Wall Street bank Morgan Stanley and then as chief information officer for Beverly Hills Wealth Management. More

BlackBerry outages irk India, threaten key RIM market

14 Oct, 2011, 9:13 am IST Apps

A four-day service outage has cast a shadow over BlackBerry's reputation in India, one of the smartphone maker's few growing markets ... More

Contrite BlackBerry co-CEOs go into damage-control

14 Oct, 2011, 8:38 am IST Apps

Research In Motion's co-CEOs have apologized to millions of BlackBerry customers for a four-day outage that has tarnished RIM's image and set back ... More

RIM CIO apologises to BlackBerry users for outage

13 Oct, 2011, 2:06 pm IST Shayne Rana Apps

For most, if not all, BlackBerry users, the last couple of days must have been difficult ... More

FACTBOX - Q&A on RIM's secretive BlackBerry network

13 Oct, 2011, 11:38 am IST Apps

Research in Motion is blaming technical problems in its highly secretive communications network for a three-day disruption in service to millions of BlackBerry users around the globe. More